Privacy Policy

Our approach

We protect the personal data of every player and explain openly what we do with it. This policy covers the information we handle through our casino, our apps, our promotions and our customer service. Websites run by other companies are not covered.

What we collect

When you sign up or play, you give us your name, e-mail, phone number, home address and date of birth, along with payment details, identity and address documents, and anything you send to our support team or write in a survey. Our systems also record technical data on their own, such as your IP address, browser and device, the pages you open and how long you stay.

Why we use it

We use your data to open and run your account, handle deposits, withdrawals and bonus credits, confirm your identity and age, answer your questions, keep our casino safe from fraud and abuse, meet anti-money-laundering duties and improve our service. With your agreement we also send you news about offers. We process data because we need it to provide the service, because the law requires it, because we have a fair interest in security and quality, or because you agreed, and you can take that agreement back whenever you wish.

Sharing

We never sell personal data. Payment providers, identity checking partners and hosting companies receive what they need to do their work for us. We also share data when a court or regulator requires it, when you have agreed to take part in a promotion or a winners announcement, or if our business changes hands. Every partner may use the data only for the agreed purpose and must keep it confidential. Your winnings and payments stay private unless the law requires otherwise or you have joined a public promotion.

Keeping and protecting data

We keep information only while we need it to serve you, meet legal duties or settle disputes, and then delete it or make it anonymous. Encryption, secure data centres, access controls and regular checks protect it. If a breach ever happens, we tell you and the relevant authorities where the law requires.

Your rights

Depending on where you live, you can ask for a copy of your data, have mistakes corrected, ask us to delete or limit what we hold, object to how we use it, withdraw your consent or receive your data in a portable format. Write to [email protected] and our team will help.

Minors and updates

Our casino is meant only for players of legal gambling age. We do not knowingly collect data about anyone younger and delete it as soon as we find it. When this policy changes we publish the new version here, and for major changes we may also contact you directly.